Refund Policy
Last updated 19 September 2026
We want you to get real use out of what you bought. If you don’t, we’d rather give you your money back than keep it.
The short version
Email support@dayfour.in within 14 days of your purchase and ask for a refund. You don’t need to give a reason. We will process it and confirm by email.
How long it takes
- We action the refund within 3 working days of your email.
- Your payment provider then takes its own time to return the money — typically 5 to 10 working days, depending on your bank and card issuer.
- Refunds go back to the original payment method. We cannot send them elsewhere.
What happens to your access
When a refund is issued, access to the product is removed from your account. You agree to stop using and to delete any files you downloaded.
When we may decline
- The request comes more than 14 days after purchase.
- There is clear evidence the product has been redistributed, resold or shared publicly.
- Repeated purchase-and-refund activity on the same account or payment method.
If something went wrong technically
If you paid and didn’t get access, that isn’t a refund situation — it’s a bug, and we’ll fix it. Email us with the payment ID from your bank or Razorpay receipt and we’ll restore access the same day, usually much faster.
Your statutory rights
Nothing in this policy limits any rights you have under the consumer law that applies to you. Where that law gives you more than this policy does, that law applies.